In this section you will find summary information about:
Who is GiftsForEurope and where are you located?
Why should I Use GiftsForEurope? And What is the 100% Gifts-For-Europe Guarantee?
Where do I start?
What about international shipping? And how are the gifts delivered in Europe?
What corporate services do you offer?
Tips and Tricks in the International Gift Guide
General sales conditions
Who is GiftsForEurope and where are you located?
GiftsForEurope beginnings date back to 1998 (See About Us)when we started creating gift and fruit baskets for local customers in our family’s fruit store in Roeselare, Belgium. We are located close to the french border, and less then 100 miles away from the UK, the Netherlands and Germany. We are 50 minutes away from DHL’s main European Hub in Brussels, and 1 hour from TNT’s main European Hub in Liege – two of our main delivery partners serving our Europe gift basket deliveries the next day for us. As a result today GiftsForEurope specializes in the delivery of gift baskets, gifts and flowers throughout Europe. We also offer deliveries to Non-EU destinations such as Japan, Australia, and the USA of unique gifts such as Belgian chocolates that are difficult or impossible to find locally. In short: our GiftsForEurope team of 15 full-time and 25 part-time employees are here to help you with any overseas gift challenge you may have. Our USA headquarters are located in Chapel Hill, NC. We also have a customer service office in the USA in Portland, Oregon and an office in Lille, France.Why should I Use GiftsForEurope? And What is the 100% Gifts-For-Europe Guarantee?
We try to differentiate ourselves from our colleagues through:- Top brands, high quality products at competitive prices.
- A wide range of gifts, gift baskets, flowers to meet everybody’s budget and style.
- Personal, high-quality customer service located both in the USA and Europe
- Our Shipping Policy and Gifts-For- Europe Guarantee
Some of the brands that we carry include Neuhaus, Godiva, Valrhona, Walkers, Jules Destrooper, Laroche Wines, Baron de Rothschild wines, Catena, Champagne Veuve Clicquot and Dom Perignon. These top fine food brands are combined with, wrapped in, most of them produced in Europe and designed by top designers. You will be able to explore the elegant and classic lines of Belgium’s Royal Boch ceramics, add fun, environmentally friendly items from Germany’s Koziol line, or top Scandinavian design from Denmark’s Menu line.
The entire GiftsForEurope staff in Europe and the United States is committed to bringing you the finest products and superior customer service. We can guarantee 100% satisfaction because we create all of our gifts ourselves in our own warehouse facilities in Europe. We will not send your order on to a third party vendor in Europe.
With GiftsForEurope what you see on our website is what your recipient will receive. We pack your gift and create your flower arrangement after we receive your order. We do not use prepackaged gifts. All items are fresh and we can customize any gift to meet your requirements.
We take pride in making certain that each item ordered is delivered in beautiful, perfect condition. That is why we use professional shipping companies such as FedEx, DHL etc.. The volume of gifts we ship throughout Europe on a daily basis allows us to offer premium shipping services at a very low cost.
It is important for you to know that your friends, colleagues, clients or family will be very pleased with your gift. If for any reason you are not satisfied, let us know and we will promptly send a replacement gift or provide you with a refund or credit.
Where do I start?
Before you can start shopping, you first have to choose which COUNTRY you want to send your product to. Then you can choose the CURRENCY in which you want to view the prices (default is US$) . The geographical location is important to calculate the exact shipping costs per area per gift. We also choose to do this because we pre-select the products deliverable in these countries, that are most appropriate for the region. It also allows us to inform you about the total price, including shipping and all gift taxes or duties (unless clearly indicated otherwise in the shopping cart). No surprises at the end!When you enter the online store you may browse through the various groups of products that we offer. You will notice a small picture to assist you with your choice. You will notice that this list contains:
- Products that list a price. This means this is a 'unique' product with a fixed price.
- Products that list no price. This means you may combine this purchase in any combination you like. The chosen combination determines the final price. It is a 'make your own' concept.
- Products that list 'Price starting from' or ‘the lowest and highest price’ mean that you will have a number of combinations in the products, from which you are allowed to pick one. It usually refers to identical products that can be ordered in different sizes or luxury varieties.
Also when you added a gift to a shopping cart and you would like to send another person to a similar, or a different address (even in a different country!) you 'add another gift' to the shopping cart and let the shop guide you on 'how to order these multiple gifts' during one shopping process only. Of course, never hesitate to ask a question when you have doubts. Companies with large lists – please visit our corporate section.
What about international shipping? And how are the gifts delivered in Europe?
As mentioned before we show you the shipping cost with the gift, no surprises at the end of gift selection. Our warehouses, one specialized in gifts, the other in flowers, are located less than 1 hour away from the main hubs of FedEx, DHL and TNT in Europe, which allows us to offer extremely competitive international shipping rates with reliable service. We offer competitive express and standard shipping rates for all European countries, and destinations around the world. Standard shipping rate may not appear when the gift is small because our express rates are often cheaper because of the volumes we handle. Our multi-lingual staff reviews your addresses, ensuring they are complete, accurate, and read like a local would write them.We offer a gift delivery service throughout Europe and to many countries outside Europe. Mondays through Fridays using FedEx, DHL or TNT Express mainly. In France and Belgium we also deliver on Saturdays. Whether you are shipping a gift to Germany, the UK, France or Greece, GiftsForEurope guarantees that delivery of our world class gifts will on time and your gift will be in perfect condition, as we only use world class shippers with real time tracking information. We will also work with our shippers to organize multiple delivery attempts when problems arise. Our gift client center allows you to track every step of your gift’s progress from order through delivery and to print out an online invoice (receipt) 24 hours a day.
Our gift delivery service serves daily the following countries:
Europe: gifts to Andorra, gifts to Austria, gifts to Belgium, gifts to Cyprus, gifts to Czech Republic, gifts to Denmark, gifts to Estonia, gifts to Finland, gifts to France, gifts to Germany, gifts to Greece, gifts to Hungary, gifts to Iceland, gifts to Ireland, gifts to Italy, gifts to Liechtenstein, gifts to Lithuania, gifts to Luxembourg, gifts to Malta, gifts to Monaco, gifts to The Netherlands, gifts to Poland, gifts to Portugal, gifts to Slovenia, gifts to Slovakia, gifts to Spain, gifts to Sweden, gifts to Switzerland, and gifts to the United Kingdom.
Outside Europe: gifts to Australia, gifts to Canada, gifts to China, gifts to Japan, gifts to South Africa, and gifts to the United States. Information on gift delivery to other countries available upon request. Please always mention the type of gift you want delivered as not all types of items can be delivered to all countries. See also our International Gift Guide for specific information on gift giving etiquette and taxes and duties that apply for sending European style gift baskets.
What corporate services do you offer?
We strive to do everything we can to make corporate orders to one country or multiple countries a simple, no-hassle process. Here are some of the services we offer our corporate clients:1. We offer corporate discounts starting for order of $1000 or above
2. We can customize your gift card with your logo (FREE)
3. We can personalize your gift by adding your marketing collateral or promotional items to be sent with your gifts
4. We can take care of the order entry for you. Email us or give us a call to learn more about how we can help you.
Don’t forget to Bookmark us, and to go shopping please click here to select the delivery destination of your gift.
Best Regards Nathalie Sintobin & The GiftsForEurope Team.