We are here to help you

Please email us for the fastest assistance.

Due to extremely high volume, we ask that customers kindly limit themselves to only one email or phone call so that we may assist as many customers as quickly as possible. Thank you!

Did you know that the answers to many common questions can be found on our FAQs page?

Please note that the fastest way to resolve delivery issues is for the recipient to contact the courier directly with the parcel tracking number.

Phone: +32 (0)28 96 28 50
To call from the US: 1-888-261-2064
Fax: +32 (0)51 69 68 37
Office Hours for our Online Gift Store:
Belgium: Monday-Friday: 8AM - 12PM and 1PM - 5PM (GMT+1)